FAQs
Product
The ACTIV and PRO Series models will cycle through each mode as you touch the switch. If you remain in any mode for longer than 5 seconds, the next mode is power off. It will then revert to the original sequence or High, Med, Low, Red, Pulse.
Depending the on the setting you have chosen, the lumens and the length of time you wear your LITEBAND®, it is normal and safe to feel the warmth of the LEDs.
Red lighting Is great for a couple of reasons. First, it is a great safety indicator for others to notice you while running, walking or working. Second, it is adored by campers to not have lighting around a campsite without blinding the other campers.
Battery & charging
Run times will vary by lumens, battery type, and mode. Typical run times in our high setting range from 6-8 hours for lithium-ion powered models and 4-6 hours for AAA Battery power models.
While some batteries may have a partial charge from the factory, we recommend that you charge your battery until the blinking red light becomes solid red.
It take 2.5-3 hours for our 1800 mAh battery and 3-4 hours for our 3400 mAh Xtend battery pack.
When you plug your USB-C charging cable into the battery pack a red light will start to blink. It will go solid red when fully charged.
The ACTIV and PRO series both require you to connect your battery to the LED strip for your LITEBAND to operate. The FLEX series is hard wired do install.
Most universal USB-C cables will work with the exception of Apple and Samsung. We recommend you use the included USB-C charging cable for best results.
Yes you can purchase any of our slim AAA pack, 1800 mAh.
Shipping, returns and warranties
We offer a 30 day money back guarantee on your LITEBAND® purchase along with a 1 year limited warranty manufacturer’s defects. More on Warranties. More on Shipping & Returns.
We process and ship orders as soon as possible, but this will not always be the same day your order was placed. Most orders placed before 5:00 PM CST Monday through Friday will be processed and shipped the same day. Orders placed after 5:00 PM CST, over the weekend, or on a US Holiday will be processed and shipped the following business day. International and Truck Freight orders require additional communication and processing time.
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Your LITEBAND® was designed in Arlington Heights, IL and manufactured to our exact standards in China.